Privacy Policy

Effective Date: 24/10/2024

Data Controller

In simple terms: We decide how your data is used, and Wix (our website host) processes it according to our instructions.

For the purposes of UK and EU data protection laws, Orion Data Analytics Ltd is the "data controller" of your personal information. Wix acts as a "data processor" and may process your personal data on our behalf, as described below.

Information We Collect

In simple terms: We collect information you give us (like your name and email) and some technical information automatically (like your browser type).

We may collect the following types of personal information through our Website, which is hosted by Wix:

  • Personal Identification Information: Such as your name, email address, phone number, and company name, which you may voluntarily provide when filling out forms or contacting us directly.
  • Technical Data: Including your IP address, browser type, operating system, device information, and browsing behaviour on our Website, which may be collected automatically through cookies and similar technologies.
  • Professional Information: Information related to your business or professional interests, which you may share with us during consultations or service inquiries.

How We Use Your Information

In simple terms: We use your information to provide our services, improve our website, and communicate with you (only if you've agreed to it).

We use the information we collect through our Wix-hosted Website for the following purposes:

  • Providing Services: To respond to your inquiries and provide the services you request.
  • Website Improvements: To analyse user behaviour on our Website and enhance the functionality and user experience.
  • Marketing Communications: To send you newsletters, updates, or promotional materials, with your consent.
  • Compliance and Legal Obligations: To fulfill legal requirements and respond to requests from regulatory authorities.

Cookie and Tracking Technologies

In simple terms: We use small files called cookies to remember your preferences and improve your experience on our website.

Our Website uses cookies and other tracking technologies to collect information and improve your browsing experience. Since our Website is hosted on Wix, Wix may also use cookies for functional, analytical, and advertising purposes.

Please see our Cookie Policy for more details about how we use cookies and how you can manage your cookie preferences.

Data Sharing & Third-Party Services

In simple terms: We only share your data with trusted partners (like Wix) who help us run our website, or when required by law.

We may share your personal data with third parties in the following scenarios:

  • Service Providers: We use Wix as our Website hosting provider, and they may process your data for the purposes of Website functionality, data storage, and analytics. Other third-party providers, such as marketing or analytics services, may also process your data on our behalf.
  • Legal Compliance: We may disclose your data to comply with legal requirements, such as court orders or regulatory investigations.
  • Business Transfers: If our company is involved in a merger, acquisition, or asset sale, your data may be transferred as part of the transaction.

Wix's Role as Data Processor

In simple terms: Wix hosts our website and follows strict rules to keep your data safe. They only use your data as we instruct them to.

Since our Website is hosted on Wix, some personal data may be processed by Wix as part of their service to us. Wix complies with applicable data protection regulations and employs appropriate measures to protect your personal data.

For more information about Wix's data protection practices, please see their Privacy Policy and Data Processing Agreement.

International Transfers

In simple terms: Sometimes your data might be stored in other countries, but we make sure it's protected with the same standards as in the UK.

If we transfer your personal data outside the UK or the EEA, we will ensure that appropriate safeguards are in place, such as standard contractual clauses approved by relevant authorities. Wix may also transfer data internationally as part of their hosting services.

Data Security

In simple terms: We use industry-standard security measures to protect your data, but no online system is 100% secure.

We, along with Wix, implement appropriate security measures to protect your personal data from unauthorized access, loss, or disclosure. However, no method of transmission over the internet is completely secure.

Data Retention

In simple terms: We only keep your data for as long as we need it, then we securely delete it.

We retain your personal data only for as long as necessary for the purposes for which it was collected or as required by law. Wix may retain data in accordance with their data retention policies.

Your Data Protection Rights

In simple terms: You have control over your personal data. You can ask to see it, correct it, delete it, or stop us from using it. Just contact us and we'll help.

Under the UK GDPR and, where applicable, the EU GDPR, you have the following rights:

  • Right to Access: Request access to your personal data.
  • Right to Rectification: Request corrections to any inaccurate or incomplete data.
  • Right to Erasure: Request deletion of your personal data under certain circumstances.
  • Right to Restrict Processing: Request restriction of your data processing.
  • Right to Data Portability: Request a copy of your data in a commonly used format.
  • Right to Object: Object to data processing for direct marketing or where processing is based on legitimate interests.
  • Right to Withdraw Consent: Withdraw your consent at any time, where processing is based on consent.

To exercise these rights, please contact us at enquiries@oriondata.co.uk. We will respond within one month or as required by applicable laws.

Automated Decision-Making and Profiling

In simple terms: We don't use automated systems to make important decisions about you based on your data.

We do not use automated decision-making or profiling in our data processing activities.

Changes to This Privacy Policy

In simple terms: If we change this policy, we'll update the date and let you know. Please check back occasionally.

We may update this Privacy Policy periodically. The latest version will be posted on this page with an "Effective Date." Please review this policy regularly.

Contact Us

In simple terms: Have questions? Want to use your data rights? Just get in touch using the details below.

For questions or to exercise your data rights, contact us at:

Orion Data Analytics Ltd
71-75 Shelton Street
Covent Garden
London
WC2H 9JQ

Email: enquiries@oriondata.co.uk

Phone: +44 7795 467284

ICO Registration: C1591283

You can also file a complaint with the Information Commissioner's Office (ICO) at www.ico.org.uk.

Have Questions?

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If you have questions about our services or want to discuss how we can help transform your business with AI and data solutions, our team is here to help.

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